We’re here for you

You have a right to feel safe. If you’re not, you are within your rights to reach out for support. Here are a collection of third party support services that can help you.

Call the emergency services on 000

If your life or someone else’s is in immediate danger, call the emergency services for support.

Mental Health

Beyond Blue

Beyond Blue is an Australian independent non-profit organisation working to address issues associated with depression, suicide, anxiety disorders and other related mental illnesses.

Suicide Call Back Service

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

Lifeline

Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia.

MensLine

MensLine Australia is a telephone and online counselling service offering support for men.

Families and Children

Child Protection

You should make a report to Child Protection if you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type.

Parentline

Parentline is a statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years.
Experienced social workers, psychologists and family therapists can give you counselling and information around a wide range of parenting issues.

Kids Help Line

Kids Helpline is a service for young people to call anytime, for any reason.

Women's Crisis Line

DVConnect’s Womensline is a free helpline for women and their children in Queensland who are experiencing domestic and family violence.

WA Women's Domestic Violence 24h Helpline

A list of crisis support helplines for those experiencing family and domestic violence.

LGBTIAQ+ Support Services

QLife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

Family Violence & Sexual Assault Support Services

1800RESPECT

1800RESPECT is a national domestic, family and sexual violence counselling, information and support service.

Last year Quinn* came to Kids First after experiencing family violence. The experience had diminished her confidence, and after years of having her parenting skills undermined, she was at a low point. Her five-year-old son Ezra* was showing signs of aggression towards her and particularly after visits with his father.

“(PFR) has been a fantastic support especially in my confidence as a parent. Before the program I doubted myself a lot, thinking I must be doing something wrong or could be doing something better. You helped me see all the little things I was doing well and reflect on what I also needed.

You always made me feel comfortable to share and I felt you very quickly picked up on our needs and went out of your way to accommodate these. I never felt judged and the way you delivered feedback was encouraging and motivating.

A huge thank you, you have made a huge difference in my life and hopefully a flow on effect to Ezra's life,” said Quinn.

Professional Statement

“PFR is based on attachment theory and builds confidence and competence in parents. It does this through a unique approach, starting with visiting families in their homes where child development and safety can be explored.

Over time Ezra’s aggressive behaviour reduced. Upset behaviour that would typically last for 90 minutes was reduced to 20 minutes and he even began activating some self-soothing behaviours. Importantly, Quinn’s confidence grew.”

- Kids First Clinical Practitioner

*For privacy, names have been changed in this client story

Promoting First Relationships

PFR aims to help families facing adversity

Download Quinn's Story

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Quinn's Story
Kids First Australia Client Story 2022
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